Our SOC Team Stands Guard 24/7
So You Don’t Have To

A SOC or Security Operations Center is a facility where a team of security analysts implement various tools and technologies (e.g., SIEM, XDR, Endpoint, Network) to conduct threat investigations and develop threat intelligence to hunt, investigate, and respond to cyber threats in real-time. SOC Cyber Analysts monitor your IT environment (e.g., endpoints, network, log, and cloud) for suspicious activity and are the first to investigate and respond when security threats emerge or when potentially malicious activity is detected.

SOC-as-a-Service or Managed SOC services refer to outsourcing security monitoring, threat detection, and threat response to a dedicated team of security experts. Managed SOC services give organizations access to advanced security monitoring capabilities without requiring them to invest in the security tools, personnel, and operational expenses to run and manage a SOC in-house.

Security leaders often underestimate the cost of building and running an internal SOC. You need to consider the up-front cost and ongoing investment involved as you weigh your options. Most organizations don’t have the resources they need to navigate today’s threat landscape on their own. Try our SOC Calculator to see what it would cost to staff and run your own 24/7 SOC team compared to eSentire MDR here.

A Managed SOC should provide continuous monitoring, advanced threat detection, and immediate expert response to security incidents, ensuring that threats are addressed before they impact your business. Your managed SOC provider should act as an extension of your team, providing peace of mind and hands-on assistance to remediate threats.

The benefits of SOC-as-a-Service/Managed SOC include:

1. Enhanced Security Expertise: Skilled security professionals act as an extension of your team, specializing in threat detection, investigation, and response so you can minimize threat actor dwell time and eliminate threats before they spread through your environment.
2. Continuous Monitoring: 24/7 monitoring and real-time threat detection ensure comprehensive protection against emerging threats.
3. Cost-Effectiveness: Cost saving for internal staffing, training, operational expenses, security tools and threat intelligence.
4. Rapid Incident Response: Immediate response to security incidents minimizes the impact of threats and helps prevent business disruption.
5. Scalability: SOC-as-a-Service/Managed SOC services can protect your organization's changing security needs, providing flexibility and adaptability as your business grows.

Initial response security is a critical aspect of a Managed SOC service as it ensures immediate threat response and quick containment to prevent business disruption. In a matter of minutes, a well-established SOC team can:

• Isolate hosts affected with threats like malware or ransomware
• Triage incoming security alerts and cyber threats
• Conduct in-depth investigations of advanced cyber threats
• Provide complete response and remediation for cyber threats before they can impact your business

See how the eSentire SOC handles security incidents to protect you 24/7 and continuously improve your security posture here.

eSentire's 24/7 SOC provides initial threat response in seconds and contains threats with a 15-minute Mean Time to Contain, ensuring swift and effective action to prevent business disruption.

Our 24/7 SOC Cyber Analysts are an extension of your team. With an average tenure of 6 years and a 90%+ retention rate, our technical team proudly holds advanced certifications including SSCP, CSAP, CISSP, Security+, Network+, Linux+, Server+, and more.

The eSentire Security Operations Center (SOC) offers comprehensive services that cover everything from initial triage to investigation and remediation actions. If needed, we also escalate to our Incident Handling teams, the Threat Response Unit (TRU), or our Incident Responders.

Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

Watch this video to get an inside view on how the 24/7 eSentire SOC operates to stop the most advanced cyberattacks before they disrupt your business.

eSentire operates two Security Operations Centers in Waterloo, ON, Canada, and Cork, Ireland, with additional analysts operating across the US, EMEA, and APAC, ensuring global coverage and support.

No two days are the same for our SOC analysts. Our Cyber Analysts investigate enriched alerts from our Open XDR Platform and actively work to quickly determine if malicious behavior is occurring. When they do find a positive indicator, there is a sense of urgency and ownership that a customer is under threat and our analysts immediately begin response and remediation.

If one of our Cyber Analyst determines there is a hands-on-keyboard attacker or ransomware attack unfolding, the analyst will engage our Incident Handling Team, that is on staff for every shift. They will take command of the incident and ensure full remediation.

Watch this video featuring Team Leads, Cyber Analysts, and Incident Handlers to get an inside look at eSentire’s 24/7 SOCs and how we investigate enriched alerts if malicious behavior is detected.