ESENTIRE THREAT RESPONSE AND REMEDIATION

We Own The R in MDR

eSentire’s Multi-Signal Managed Detection and Response (MDR) services balance high fidelity automated blocks with rapid human-led threat investigations to disrupt, isolate, and stop threats on your behalf across your full attack surface with a Mean Time to Contain of less than 15 minutes.

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Not All MDR is Created Equal

Expect Rapid, Robust Threat Response

ALL-IN-ONE MDR SOLUTION

24/7 Multi-Signal MDR with a Mean Time to Contain of less than 15 minutes.

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24/7 SOC SUPPORT

24/7 SOC-as-a-Service with Unlimited Threat Hunting and Incident Handling.

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OPEN XDR PLATFORM 

Open XDR Platform that blocks 2500 malicious connections per customer every day.

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The World's Most Complete Response Capability

Unlike other MDR providers, we don’t just provide alerts. You get 24/7 threat response & remediation including host isolation, hash blocking, account suspension, retroactive email purges, system reboots, and more.

When it comes to response, it's how we do it that makes all the difference.

Response Speed

When your business' operations and reputation are under attack, every minute matters. We hunt and stop cyber threats faster than anyone else.

Response Expertise

Your MDR provider should take real ownership of protecting your business, not just drown your team in alerts.

Response Coverage

Get continuous protection across your entire attack surface so you can sleep easy knowing that whenever and wherever a new cyber threat is detected, we'll always respond to protect you.

Multi-Signal Complete Response

As part of our All-in-One MDR service we ingest signal sources that drive data correlation, cyber threat analysis and kill switch response capabilities. When combined we deliver full attack surface visibility, deep investigation, threat detection, and complete response.

Endpoint
Network
Log
Email
Cloud
Identity
Vulnerability
eSentire MDR Signals
Our Technology Partners
Visibility
Investigation
Response
Endpoint
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Guard endpoints by isolating and remediating threats to prevent lateral spread.  

Visibility
Investigation
Response
Network
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Defend Brute Force Attacks, active intrusions, and unauthorized scans.

Visibility
Investigation
Response
Log
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Investigation and threat detection across multi-cloud or hybrid environments. 

Visibility
Investigation
Response
Email
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Remediate phishing attempts including retroactive purges of malicious emails and files. 

Visibility
Investigation
Response
Cloud
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Remediate cloud misconfigurations, vulnerabilities, and policy violations. 

Visibility
Investigation
Response
Identity
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Investigate and respond to compromised identities and insider threats. 

Visibility
Investigation
Response
Vulnerability
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Routine scanning of all internal and external assets plus expert advice. 

Visibility
Investigation

How XDR Enables Our Rapid Threat Response

The eSentire XDR Platform makes the outcomes driven by eSentire MDR possible. Patented machine learning and proprietary threat content from our Threat Response Unit (TRU) eliminate noise, enabling real-time detection & response, and automatically blocking millions of threats per day. Our XDR Platform also makes proactive Security Network Effects possible by pushing new threat detection and containment content to every eSentire customer.

Our XDR platform can answer questions like:

  1. 1Which of these pieces of information are relevant?
  2. 2Which of these events are related? 
  3. 3Which activities are obviously, clearly and demonstrably malicious? 
  4. 4When is it appropriate to initiate an automated response workflow? 
  5. 5What requires further analysis and human attention? 
  6. 6How many IT assets do I have, where are they, and how has that number changed over time? 
  7. 7How does my external risk compare to my industry peers? 

When there are very high-confidence answers to all of these questions, eSentire threat response can be fully automated. This entirely removes human effort from the process.

In cases where there is ambiguity and requires human intuition, the platform gives our 24/7 SOC Cyber Analysts and Elite Threat Hunters in-depth information that makes their jobs easier. It also allows them to be more creative, have more confidence in their effectiveness, and stop more threats.

eSentire XDR Platform Data Ingest & Noise Reduction.

7 Days
14 Days
30 Days
MDR SIGNALS

Endpoint

189M

Network

438M

Log

263K

Cloud

181K
OPEN XDR PLATFORM
628M

Raw Signals Ingested

Automated Threat Disruptions
201K

Signals After Noise Reduction

99.9%

Noise Reduction

TRU Logo
21K

Proactive Threat Sweeps

20K

Against # of IoCs

144

Proactive Threat Hunts

25

Runbooks Added

24/7 SOC-AS-A-SERVICE
SOC Logo
Human-led SOC Investigations
11K

Leveraging XDR Enriched Signals

Response + Remediation
342

Escalations

183

Host Isolations

15 MINS

MEAN TIME TO CONTAIN

TRU Logo
21K

Proactive Threat Sweeps

20K

Against # of IoCs

144

Proactive Threat Hunts

25

Runbooks Added

eSentire's All-in-One MDR Service Provides Response & Remediation You Can Trust

We don’t only monitor your environment 24/7, we respond on your behalf with speed, context, and expertise.

Our standard MDR threat response procedures include:

Preventing infected endpoints from spreading to other machines

Isolating ransomware, data exfiltration and hands-on keyboard attackers

Quarantining malicious files and terminating processes 

Stopping/removing service and registry keys 

Preventing compromised email accounts from forwarding compromised communications 

Reporting, investigating, and remediating phishing attempts 

Purging emails retroactively organization-wide 

Suspending accounts and user access to stop compromised users from corrupting data or applications 

Correcting critical misconfigurations across your multi-cloud environments 

Preventing any devices on the network from communicating with known bad actors 

Tactically disrupting network connections involved in investigations or incidents 

Our 24/7 Security Operations Center (SOC) Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

What You Can Expect with eSentire Response

Standard Investigation Notifications Highlighting:

1

What we found

Example of a customer alert outlining What we found on the eSentire Threat Response and Remediation page. Example of a customer alert outlining What we found on the eSentire Threat Response and Remediation page - Mobile.
2

Where we found it

Example of a customer alert outlining Where we found on the eSentire Threat Response and Remediation page. Example of a customer alert outlining Where we found on the eSentire Threat Response and Remediation page - Mobile.
3

Response actions taken

Example of a customer alert outlining Response actions taken on the eSentire Threat Response and Remediation page. Example of a customer alert outlining Response actions taken on the eSentire Threat Response and Remediation page - Mobile.
4

Confirmation of IOCs

Example of a customer alert outlining Confirmation of IOCs on the eSentire Threat Response and Remediation page. Example of a customer alert outlining Confirmation of IOCs on the eSentire Threat Response and Remediation page - Mobile.
5

Recommendations

Example of a customer alert outlining Recommendations on the eSentire Threat Response and Remediation page. Example of a customer alert outlining Recommendations on the eSentire Threat Response and Remediation page - Mobile.

See eSentire Threat Response in Action

An effective defensive posture requires process, technology, and most importantly, human expertise for combat-level containment and response.

See how eSentire’s MDR service responded to emerging threats, including zero-day and ransomware attacks, with a balance of automated platform disruptions and hands-on expertise for 24/7 investigation & manual threat containment.

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VIDEO

SOC Workbench Demo: Accelerating SOC Investigation Outcomes with GenAI

See how eSentire’s SOC Cyber Analysts are using Atlas Actions utilizing LLM to speed up their threat investigations.

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VIDEO

Insight Portal Demo: Executive Dashboard Walk Through

See how our Executive Dashboard provides transparency into the health of your environment, visibility of your MDR signals, and details on how your business is being protected.

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You can’t battle these types of attacks alone. When an incident hits, you want a team that will pick up the phone - live - to provide expertise, peace of mind, and complete response when you need it most.

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The Response Spectrum

So how far does your MDR service provider go in terms of threat response and remediation? 

The Response Spectrum Desktop The Response Spectrum Mobile
eSentire vs. The Other Guys
Service
Support
eSentire Logo
Other MDR & MSSPs
Multi-Signal Visibility (Network, Endpoint, Log, Cloud, Identity and Vulnerability) 
SUPPORT MDR – Detection
MDR
Detection
Limited
Best-of-Breed Integration Partners  
SUPPORT MDR – Detection
MDR
Detection
Varies
Rapid Human-Led Investigations
SUPPORT MDR – Detection
MDR
Detection
Containment in 15 Minutes
SUPPORT MDR – Response
MDR
Response
Automated Response Driven by XDR Platform
SUPPORT MDR – Response
MDR
Response
Endpoint Threat Containment
SUPPORT MDR – Response
MDR
Response
Quarantine Files
SUPPORT MDR – Response
MDR
Response
Hash Blocking
SUPPORT MDR – Response
MDR
Response
Account and Access Suspension
SUPPORT MDR – Response
MDR
Response
Network Isolation
SUPPORT MDR – Response
MDR
Response
Blocking Compromised Email Accounts
SUPPORT MDR – Response
MDR
Response
Unlimited Threat Hunting and Incident Handling 
SUPPORT MDR – Response
MDR
Response
Limited
Terminate Malicious Processes
SUPPORT MDR – Remediation
MDR
Remediation
Facilitated Retroactive Email Purges
SUPPORT MDR – Remediation
MDR
Remediation
System Reboot
SUPPORT MDR – Remediation
MDR
Remediation
Removal of Registry Keys/Values
SUPPORT MDR – Remediation
MDR
Remediation
Threat Eradication
SUPPORT MDR – Remediation
MDR
Remediation
Root Cause Analysis
SUPPORT eSentire MDR + DFIR
MDR & DFIR
Limited
Digital Forensics Analysis
SUPPORT DFIR
DFIR
Limited
Crime Scene Reconstruction
SUPPORT DFIR
DFIR
Limited
E-Discovery
SUPPORT DFIR
DFIR
Limited

Head-to-Head Competitor Comparisons

Compare eSentire MDR to the competition to see why you should switch to eSentire MDR. 

5 Questions to Ask When Comparing Threat Response and Remediation from MDR vendors:

  1. 1Does your SOC provide 24/7 live support to respond to threats?
  2. 2What level of response do you provide across technology integrations/managed technology?
  3. 3How many FTEs do I need to leverage your solution?
  4. 4Do you have SLAs for response?
  5. 5How far do you go to help resolve a security incident?

Threat Response and Remediation FAQ

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Threat Response and Remediation FAQ

What is cyber threat response and remediation?

An effective cyber defense requires process, technology, and human expertise, to ensure robust combat-level containment and response. Threat response should incorporate definitive actions against potential attacks, such as isolating the host, blocking hash, suspending accounts, initiating retroactive email purges, rebooting systems, and other measures.

Although a degree of threat response actions can be automated, more sophisticated attacks require manual human intervention to effectively contain and remediate the threat and minimize disruption.

Why is cyber threat response and remediation important?

Every minute is crucial in limiting disruption to your business during an attack, and swift identification, containment, and mitigation of incidents provided by effective threat response are essential to safeguard your business operations and assets.

Investing in advanced threat detection and response solutions, like MDR services, can bolster your organization's real-time response capabilities to cyber threats, shrinking the window of opportunity for attackers and maintaining your business continuity.

How is eSentire MDR threat response and remediation different?

At eSentire, we believe a multi-signal approach is paramount to protecting your complete attack surface. We ingest high-fidelity data sources from endpoint, network, log, cloud, identity, and vulnerability data that enables complete attack surface visibility.

We own the R in MDR by disrupting, isolating, and stopping threats on your behalf across your full attack surface with a Mean Time to Contain of less than 15 minutes. We detect in seconds and contain in minutes, so your business is never disrupted. Contact us to learn more about eSentire MDR today.

Security Leaders Count on eSentire MDR

Whether you choose to Bring Your Own Licenses or partner with us for a fully bundled solution, see why 2000+ leading organizations globally have chosen eSentire for their MDR solution.

Hughes, Hubbard and Reed logo
LEGAL
Texas United Management logo
FOOD SUPPLY
Elemica logo
SUPPLY CHAIN
Rawlings logo
MANUFACTURING
THL
PRIVATE EQUITY
Cube Smart Logo
REAL ESTATE
Emirates Logo
HEALTHCARE
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The nice thing with eSentire is that they’re always looking at my network, my environment, and everything that’s coming through. I can sleep at night. I don’t need to have a 24/7 SOC. I know that my network is being looked at and if they see something that they deem to be a threat, they can prevent it, or block it and stop it, and get a hold of my team if needed.

Leon Goldstein

Chief Information Officer, Hughes Hubbard & Reed LLP

LEGAL INDUSTRY
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TUM Thumbnail

We look at eSentire to be the experts. We trust them implicitly. One of the key differentiators I feel about eSentire in their response methodology is they’re with us through the thick and thin till the end so we're comfortable until the issue is resolved.

Ray Texter

Chief of Information Security, Texas United Management Corportation

FOOD SUPPLY INDUSTRY
WATCH THE CASE STUDY VIDEO →
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With eSentire we're able to get the managed SOC, 24/7 detection & threat hunting, the consolidated dashboard, all the reporting in real-time and historical.

Steve Troncelliti

Vice President IT, CISO, Elemica

SUPPLY CHAIN INDUSTRY
WATCH THE CASE STUDY VIDEO →
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Rawlings Thumbnail

The great thing about working with the SOC with eSentire has been not only the responsiveness but really them becoming an extension of our team.

Mark Haubein

VP Information Technology, Rawlings Sporting Goods

MANUFACTURING INDUSTRY
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THL Thumbnail

eSentire from day 1 is part of our playbook, part of our plan, to help ensure that we can manage our risks, understand where our vulnerabilities exist, close those gaps, and continue to mature month-over-month as the world changes.

Mark Benaquista

Managing Director, Thomas H. Lee Partners

PRIVATE EQUITY INDUSTRY
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Cubesmart Thumbnail

Everybody at eSentire is passionate. They believe what they are doing has a purpose. I have recommended eSentire to a number of peers and it comes down to just how much I've come to trust that eSentire is there and looking out for my network and my environment.

Paul Lynch

Director of Information, Security and Infrastructure, CubeSmart

REAL ESTATE INDUSTRY
WATCH THE CASE STUDY VIDEO →
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Emirates Thumbnail

eSentire checked all the boxes that I was looking for – a single pane of glass for managing my whole network with very experienced people.

Ramakrishnan Natarajan

Head of IT, Emirates Hospitals Group

HEALTHCARE INDUSTRY
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