MANAGED DETECTION AND RESPONSE (MDR)

Managed Detection and Response (MDR) services integrate advanced security monitoring capabilities with 24/7 threat detection, investigation, and response, enabling you to prevent business disruption and build a more resilient security operation.

However, not all MDR solutions are created equal. Fake MDR providers may crush your cybersecurity team with alerts, offer limited threat visibility, and leave your team to contain the threats on their own.

An effective MDR provider goes beyond alerting to provide multi-signal visibility, threat containment, and complete response to cyberattacks on your behalf. Learn more about Real vs. Fake MDR services here.

Gartner releases its Gartner® Market Guide for Managed Detection and Response annually. This comprehensive guide on MDR services provides valuable insights about the evolving MDR vendor landscape and offers expert recommendations to assist you in choosing the right Managed Detection and Response provider.

Leveraging an MDR service is a strategic decision that enables you to enhance your cybersecurity posture without the overhead of expanding your in-house team. MDR services provide continuous, 24/7 monitoring, threat detection, investigation, and response capabilities, so you can proactively address potential cyber threats before they escalate into serious breaches.

The eSentire SOC is an integral part of our MDR service. With eSentire MDR you get 24/7 SOC coverage with investigation and response to threats before they impact your business. Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

Security leaders often underestimate the cost of building and running an internal SOC . You must consider the security tools, staffing, and operational expenses required. We help you accelerate your security program at a fraction of the cost compared to building an in-house SOC.

Try our SOC Calculator to see what it would cost to staff and run your own 24/7 SOC team compared to eSentire MDR.

There are 600+ providers who claim to offer MDR services. In this saturated market, many vendors overpromise and underdeliver on security outcomes. To secure your business and prevent business disruption, you need to learn how to select the right MDR provider. We believe a Real MDR solution addresses five measurable components of your protection:

• Risk management and vulnerability assessment
• Management and support
• High-fidelity, multi-signal visibility
• Threat detection and automated blocking
• Human-led investigation, threat containment & response

Use our MDR service provider guide for 20+ questions to ask when you’re evaluating an MDR service provider.

While many MDR vendors claim to deliver complete protection, many provide limited signal visibility and response leaving you unprotected against critical part of the attack service. For example, one of the most popular subcategories of MDR services, Managed Endpoint Detection and Response, provides coverage at the host level (endpoint), leaving the perimeter, user, application and data layers without critical visibility and response capabilities.

A true MDR provider collects data from multiple signal sources, including endpoint, log, network, and cloud sources, to detect threats before they become business disrupting events.

Learn why multi-signal MDR matters to protect your business in the Understanding Why Mult-signal MDR Matters white paper.

Managed Detection and Response pricing packages are based on per user and level of risk tolerance. Each of our MDR pricing packages are designed to offer comprehensive multi-signal visibility and coverage to go beyond alerting to deliver 24/7 threat hunting and complete response.

Build an MDR pricing quote with the right mix of MDR, Exposure Management and Incident Response services to strengthen your organization’s cyber resilience.

A growing number of cybersecurity regulations around the world require 24/7 monitoring of all IT systems, which can be challenging to achieve in-house. MDR services can help you meet and exceed compliance requirements with comprehensive 24/7 threat detection, real-time monitoring, and proactive response capabilities.

Review our cybersecurity compliance resources to see how our MDR service maps to specific compliance mandates.

To stay ahead of the evolving cyber threats, you need proactive threat intelligence and original research. However, many in-house security teams lack the capacity or expertise for effective threat hunting and rule development.

The eSentire Threat Response Unit (TRU) is an industry-leading threat research team committed to helping your organization become more resilient. eSentire TRU delivers proactive threat intelligence, original threat research, and regularly updates detection rules and machine learning models, enabling you to stay ahead of the most advanced cyber threats. Plus, TRU is foundational to our MDR service – no additional cost or add-ons required.

There are hundreds of MDR providers in the market and every company says the same thing when it comes to “Response”. So, it’s up to you to learn how to separate MDR fact from fiction and select the right MDR service to secure your business.

With a Mean Time to Contain of 15 minutes, eSentire Multi-Signal MDR service balances high-fidelity automated blocking with rapid human-led threat investigation to isolate, contain, and remediate security incidents. We ingest signal sources driving data correlation, threat analysis, and kill-switch response capabilities, ensuring full attack surface visibility, deep investigation, and complete response. Learn more about the R in MDR.

The eSentire XDR Cloud Platform adds value by automatically blocking threats that have bypassed your security controls. It automatically protects your assets against malicious Indicators of Compromise (IoCs) and IPs known to eSentire, using a global IP block list that is updated in real time by our 24/7 SOC Cyber Analysts every time a new threat vector is identified on any monitored network.

eSentire XDR platform recognizes over 12,000 IoCs and we add 200 new IoCs every day. Our XDR could platform leverages patented machine learning models to filters millions of signals, so our experts can focus on your highest-priority security events.

When an incident hits you want a team that will pick up the phone — live — to provide expertise, peace of mind, and complete response when you need it most. eSentire's SOC is available 24/7 via phone and email to provide immediate expertise and hands-on assistance.

Modern cyber threats can escalate rapidly, causing significant damage in a short amount of time. An experienced attacker can deploy ransomware in under 10 minutes. Once an attacker gains access to your network, only timely threat detection and response can prevent operational disruption, reputational damage, and regulatory fines.

MDR services use advanced analytics, threat intelligence, and expert threat hunters to rapidly detect and respond to threats. This immediate action can significantly reduce the potential damage from cyberattacks, protecting your sensitive data, reputation, and business continuity.

We protect the critical data of 2000+ customers in 80+ countries, across 35 industries, from known and unknown cyber threats design to build an organization’s cyber resilience and prevent business disruption.

Review our MDR Case Studies or G2 profile to see what our customers think sets our MDR service apart.

We are a Microsoft Security Solutions Partner, Microsoft Verified Managed XDR Solution Provider and an active member of the Microsoft Intelligent Security Association (MISA). We detect, investigate, respond, and remediate threats 24/7 across your Microsoft ecosystem.

With eSentire MDR for Microsoft you can expect:

• 24/7 Microsoft Ecosystem Visibility
• 24/7 Security Event Monitoring
• 24/7 Threat Detection and Investigation
• 24/7 Complete Response and Threat Disruption
• Elite Threat Hunting and Original Research
• Certified Microsoft Experts
• Proprietary Threat Detection Content and Microsoft Runbooks

Learn more about how eSentire MDR for Microsoft identifies, contains, and remediates threats across Microsoft SIEM, endpoint, identity, email, and cloud security services here.

eSentire is a member of the AWS Partner Network and was awarded the AWS Level 1 MSSP competency. As an AWS managed security service, eSentire meets specialized requirements to protect and monitor essential AWS resources. Our 24/7 fully managed service includes:

• 24/7 Managed Detection and Response
• Host and Endpoint Security
• Cloud Security and Compliance
• Vulnerability Management
• Network Security
• Application Security

Learn more about eSentire MDR for AWS.

eSentire helps you maximize your GenAI usage by providing comprehensive visibility into how your employees currently use Generative AI applications, understand and identify potentially risky user behavior, and develop responsible AI governance, risk and compliance policies. Our dashboard is updated every 24hrs with your corporate GenAI usage to offer early warnings of employees sharing sensitive information or non-compliance to corporate policies related to GenAI usage.

Learn more about eSentire MDR for GenAI.