Video

Insight Portal Demo: Responding to a Threat Case Escalation

 

The eSentire Insight Portal allows our customers to see what our Security Operation Centers (SOCs) see. It is where customers can review our investigations, known as Threat Cases, and understand how we are protecting their business. Threat Cases include up to date details on investigations completed, response actions taken, and remediation support after cyber threats have been contained on their behalf.

In this video, Mark Gillett, VP of Product Management at eSentire, provides a detailed walk-through of eSentire's Threat Cases in our Insight Portal. Watch this video to see how Threat Cases provide our customers with full transparency and clear communication including:

  • How to understand the origin of the threat in the customer environment
  • How to determine if there is an open action or communication from the SOC for the customer
  • A timeline of the discovered threat showing an analyst's commentary summary, when the customer was notified, evidence of the threat, and recommended steps to mitigate the threat

Watch The Video