In the span of one week, countless businesses within the tech industry have been impacted by the collapse of Silicon Valley Bank (SVB), an event which is now regarded as the second-largest bank failures in history. Shortly thereafter, New York-based Signature Bank also failed.
Given the scale of the collapse and the potential for a banking crisis, the US government has stepped in and reassured all SVB clients that their deposits within SVB, even those greater than $250,000 USD.
While the many start-ups and that were impacted are focused on gaining access to their funds for payroll administration and fulfillment of contractual obligations with their third-party partners to prevent business disruption, it’s important that security leaders also pay attention to what this situation represents for threat actors: a golden opportunity to take advantage of vulnerable businesses and their employees.
Threat actors are widely known to take advantage of major black swan events – natural disasters, global pandemics, and geopolitical tensions – to manipulate their victims into falling for a phishing or business email compromise (BEC) scam.
In fact, eSentire’s Threat Response Unit (TRU) noted that email was used as an initial access vector for 66% of all incidents we saw in customer environments. Although its use decreased in 2021, we saw a resurgence of email-based malicious code (“malcode”) coming out of 2022.
There’s no doubt that cybercriminals have perfected the art of creating emails that not only mimic the layout design used by their target organizations but mirroring the sender’s language too. This helps to convince their target that the message is from a trustworthy source, like a bank, healthcare organization, government department, or even a friend.
What’s more, threat actors are also relying on social engineering tactics like email thread hijacking, in which the threat actor inserts their malicious emails within legitimate email threads obtained by exfiltrating the mailboxes from compromised hosts. Since the email was formerly part of a legitimate conversation, it is much less likely to arouse suspicion.
This tactic has been observed on several occasions to deliver information stealing malware like Qakbot and SQUIRRELWAFFLE.
In the case of the SVB collapse, TRU believes that threat actors may use this opportunity to target your business, customers, and partners with payment/refund scams, wire fraud scams, or credential phishing attacks. With every company impacted by the SVB collapse in the process of reaching out to customers, partners and vendors to update banking and payment information, all of us are particularly vulnerable to these tactics right now.
Security Recommendations from eSentire Threat Response Unit (TRU)
Just because your business may not bank with Silicon Valley Bank doesn’t mean you won’t be a target. Cybercriminals are known to take advantage of third-party relationships and indirectly target their victims so if your customers or third-party partners have been impacted, you may inadvertently become a target as well.
If the SVB incident impacts your business, it’s likely that clients will reach out to ask what your exposure is, and where to re-direct funds to. Therefore, we recommend:
- Add a policy that doesn’t allow for the transfer of funds to accounts recently modified. This will give enough time for the vendor or the auditor to notice it before any money has been wired.
- Practice extra due diligence if your customers or partners have communicated about a change in payment information. Validate externally with a verified employee from the company.
- Hackers have been known to use tactics like email thread hijacking to lure victims into clicking on malicious links and executing malware. It is likely that similar tactics may be used to redirect funds into the threat actor’s bank account instead.
- Ensure your finance, legal, and HR teams are aware of the increased cyber risks associated with this situation and that they are adhering to the standard policies and procedures for handling payment change requests.
- Be especially wary of emails using keywords such as ‘Invoice’, ‘Payment’, ‘Refund’, ‘Settlement’ or ‘Payout’ in the subject line or message content.
- Practice additional vigilance for any communications purporting to be from Silicon Valley Bank, FDIC, or similar authorities.
- Conduct regular phishing and security awareness training with your employees so they know how to spot phishing emails and common social engineering tactics.
- Perform consistent security assessment & testing, including phishing simulations and table-top exercises to test your team on the effectiveness of your training.
- Work with your cybersecurity team and Incident Response (IR) provider to build an IR plan that’s right for your organization so that if a cyberattack does occur, your team is ready with remediation and response efforts.
eSentire’s Threat Response Unit (TRU) has also provided additional security recommendations in their security advisory.
To learn how eSentire can help your organization build resilience and prevent business disruption, connect with an eSentire cybersecurity specialist.
