eSentire Named a Strong Performer in The Forrester Wave™: Managed Detection and Response Services in Europe Report

We are thrilled to be named a Strong Performer with a top 3 placement in The Forrester Wave™: Managed Detection and Response Services in Europe report for Q4 2023. We were specifically called out for our deep capabilities in delivering, and operationalizing, threat intelligence as well as our rapid threat containment & response expertise.

This market evaluation from Forrester recognizes our position as one of the top 3 MDR providers in Europe. By leveraging our 24/7 SOC in Cork, Ireland and fostering strong partnerships with leading regional MSPs and channel partners, eSentire MDR supports a growing list of leading European organizations.

Congratulations to the entire eSentire team, committed to growing our footprint, delivery model, and presence across Europe! A special thank you to our customers for your support, references, and continued trust.

According to report, security professionals are specifically looking for Managed Detection and Response (MDR) providers that:

• Understand their customers’ industry, peers, and business processes to help mature the security program and identify growth opportunities to close security gaps.
• Demonstrate a deep understanding of offensive security through proactive, human-led threat hunts.
• Actively engage with the cybersecurity community by providing tangible open-source contributions, blogposts, and CVEs and showcase a real understanding of the threat ecosystem.

Within the report, eSentire earned top scores for threat intelligence, analytics, our XDR platform, managed response, our talent strategy, and partner ecosystem. 

Forrester highlighted our robust threat intelligence and threat hunting capabilities in particular. Unlike our competitors, eSentire MDR offers unlimited threat hunting, rapidly operationalizing threat intelligence for threat sweeps and to inform our proactive threat hunts. We have threat hunters on every shift in our SOC, and their efforts support in tuning our ML models, and building new security detections from tracked Indicators of Compromise (IOCs).

Our industry-leading eSentire Threat Response Unit (TRU) adds 200 new IPs daily based on positive security investigations as well as 150+ novel threat detections and runbooks each quarter. TRU regularly conducts original threat research and publishes their findings through TRU Positives, Malware Analyses, and threat research reports.

We were also recognized for our investments in machine learning and automation “to enable effective human-led threat hunting”. In June 2023, we launched the eSentire AI Investigator, a tool that augments the eSentire XDR Cloud Platform using generative AI to build hypothesis-based threat hunting queries and accelerate our global threat sweep process that identifies and defends malware campaigns. Customers are also empowered with investigation, response, and remediation tools through simple natural language interaction right from the eSentire Insight Portal.

There’s no doubt that security professionals are also looking for MDR providers that offer flexible and seamless integration capabilities that allow teams to leverage best-of-breed tools and existing security investments. Our customer-centric approach was praised within the Wave, since we offer 300+ technology integrations and threat investigation across your existing tech stack. We provide flexibility so you can bring your own license and continue to derive value from the existing tools in your tech stack. We ingest logs and investigate threats across various sources of telemetry and ingest logs from SaaS platforms in your environment to enable continuous monitoring across your hybrid footprint.

Throughout the Wave evaluation, we showcased our commitment to drive innovation and deliver industry leading time to value. Case in point, in August 2023, we introduced the eSentire MDR Agent, developed specifically for small and medium businesses (SMBs) that need prevention, detection, investigation, and response capabilities as part of an affordable, all-in-one 24/7 solution. The eSentire Agent acts as a protective presence across customer endpoints, extracting unfiltered, rich telemetry data. As a result, we provide unmatched cybersecurity value as part of our MDR service, including:

• Rapid time to value with expert onboarding and one-push install
• 24/7 security monitoring and expertise to offset resource constraints
• Operationalized threat intelligence from eSentire’s Threat Response Unit (TRU)
• Automated blocking of 99% of known and unknown threats
• Full-scale detection, prevention, investigation, and response
• Mean Time to Contain active security threats of 15 minutes

It’s clear within the 2023 Forrester Wave for MDR in Europe security professionals are increasingly embracing MDR providers that offer automated response actions so in-house teams can focus on strategic security initiatives. In doing so, the MDR market has shifted away from ‘fake MDR’ providers that simply send alerts to those who offer complete, robust response and have deep threat intelligence capabilities.

Thank you to the team at Forrester Europe for recognizing how eSentire helps organizations across Europe build resilience and prevent business disruption.

Download the 2023 Forrester Wave MDR in Europe evaluation here.

To learn how eSentire MDR can help you strengthen your security program, connect with an eSentire cybersecurity specialist today.